Senior Ecommerce Application Support Engineer

Location Yorkshire
Discipline: Software Engineering
Job type: Permanent
Salary: £65k + £6k Car Allowance + Bonus
Contact name: Mohammed Imran

Contact email: mohammed@exalto-consulting.com
Job ref: 891319AAZW
Published: 11 days ago
Startdate: ASAP
Senior Ecommerce Application Support Engineer
Location: Bradford, West Yorkshire (hybrid - 2 days a week in the office)

Package
Up to £65,000 base salary, £6,000 car allowance, plus up to 10% bonus.

We are looking for a Senior Ecommerce Application Support Engineer to join a collaborative team responsible for ensuring the stability, performance, and ongoing improvement of a core ecommerce platform built on a legacy heavy but highly important technology stack.

This role is well suited to someone who enjoys working close to live systems, understands the realities of legacy environments, and takes pride in keeping essential services running reliably for end users.

You will join a team of around 12 engineers providing application support for a live ecommerce website. The focus is on thoughtful problem solving, steady improvement, and clear communication rather than constant firefighting.

Your responsibilities will include:
  • Investigating and fixing bugs across the ecommerce application
  • Developing and managing a small backlog of changes using a Kanban style approach
  • Responding to technical and functional questions from stakeholders
  • Working with external software suppliers on maintenance and support matters
  • Contributing to shared team knowledge, documentation, and support processes
While this is primarily an application support role, there is an opportunity over time to move into project based or enhancement work, depending on your interests and business priorities.

You will be working across a legacy heavy but business critical stack that includes:
  • Classic ASP
  • JavaScript
  • C# and .NET
  • Java
  • SQL and relational databases
  • SSIS and SSRS
You do not need to be an expert in every technology listed, but you do need to be comfortable working in and around them, understanding how they interact, and navigating existing codebases with confidence.

We are looking for an experienced engineer who is pragmatic, calm under pressure, and comfortable supporting live ecommerce systems.

You should bring:
  • Strong experience supporting ecommerce websites in production
  • At least 3 years of full stack development experience
  • Around 10 years combined experience across software development and or application support
  • Confidence working with legacy technologies alongside more modern components
  • The ability to communicate clearly and constructively with non technical stakeholders
  • Experience working in structured support environments and improving systems incrementally will be particularly valuable.
This is an urgent requirement so please apply immediately to be considered.