exalto consulting are currently recruiting for a contract service designer to work hybrid 2/3 days a week in Leeds, this is initially 6 months, inside IR35 and you need to be eligible for SC clearance.
In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities.
- strong service design experience in complex digital environments, ideally with public sector or GDS projects. You'll combine strategic thinking with hands-on design delivery, backed by excellent collaboration and communication skills.
- Proven experience designing end-to-end digital or omni-channel services.
- Strong knowledge of GDS principles and experience delivering to GDS standards.
- Expertise in service blueprints, user journeys, and ecosystem mapping.
- Confident in research-informed design and collaborative, agile delivery.
- Excellent stakeholder facilitation and visual communication skills.
- Experience mentoring or supporting design capability within teams.
- Proficiency with Miro/Mural, Figma, and Office 365.
Contract Service Designer - Leeds - £440 per day inside IR35