Exalto consulting are currently recruiting for a contract Service Introduction Manager for a client, this is paying £600 per day inside IR35 and remote working, very little occasional travel to client site in London when needed.
For this contract role you will be responsible for:
- Defining and designing Service Models for new or updated Technology solutions.
- Managing the process to obtain formal confirmation that service acceptance criteria have been met.
- Engages with delivery teams to ensure correct products are produced in a timely fashion. Evaluates the quality of project outputs against agreed service acceptance criteria.
- Engages with delivery teams to confirm that products developed meet the service acceptance criteria and are to the required standard.
- Analysing and proactively managing business demand for new services or modifications to existing service features or volumes.
- Ensuring that services deliver agreed levels of availability to meet the current and future needs of the business.
- Investigating business situations to define recommendations for improvement action.
- ITIL V3
Contract Service Design Manager - £600 Inside IR35 - initially 6 months