Location: North West (near Crewe)
Hybrid (3-4 days a week onsite). The position requires regular travel to customer sites, including some international travel
Exalto Consulting have been engaged to search for a seasoned professional with a passion for driving operational excellence and transformative business change.
We are seeking a Client Solution Director to lead operations and deliver exceptional client-centric solutions for a high performing technology team that is in a period of unprecedented growth.
About the Role:
As the Client Solution Director, you will play a pivotal role in shaping and optimising operations, leading a dynamic team, and fostering strong client relationships. With a focus on delivering value and cost savings, you will oversee end-to-end project management, identify process improvements, and drive successful ERP implementations for clients in the Food Manufacturing industry.
Key responsibilities:
- Operational Leadership:
- Manage and supervise teams responsible for Process and Systems Analysis and Project Delivery.
- Initially the team will be 3-5 direct reports and circa 22 through the matrix; however this may scale quickly.
- Client-Centric Approach:
- Act as a trusted advisor to clients, understanding their needs and shaping operational improvements.
- Handle client proposals, pitches, and stakeholder management with a strong focus on accessibility and problem-solving.
- ERP and Systems Expertise:
- Leverage your deep understanding of business process systems, specifically in the Food Manufacturing sector.
- Lead ERP implementations and drive business change initiatives.
- Project Oversight:
- Oversee project delivery from inception to completion, ensuring efficiency and excellence.
- Drive value and identify cost-saving opportunities for clients.
What We’re Looking For:
- Extensive consultancy experience, with a focus on ERP systems in the Food Manufacturing sector.
- Proven expertise in implementing ERP systems, particularly MS Dynamics.
- Strong knowledge of the Microsoft stack.
- Exceptional client relationship and stakeholder management skills.
- Demonstrated experience in driving business change and operational improvements.
- Excellent proposal and pitch presentation skills.
This is an exciting opportunity to lead operational excellence and innovation in a dynamic, client-focused role. If you are passionate about the Food Manufacturing sector and have a proven track record of success in consultancy and ERP implementations, we want to hear from you.
For a confidential conversation about the vacancy please contact James Milner at James@exalto-consulting.com